Privacy Policy & Terms

Privacy Policy

This Privacy Policy explains how Silver Bridge Senior Transitions ("Silver Bridge," "we," "us" or "our") collects, uses and shares information when you visit silverbridgeseniortransitions.com (the "Site"), call or text us, book a family call, request our free book, register for the Kitsap Provider Breakfast, or otherwise work with us.

1. Who we are

Silver Bridge Senior Transitions is a senior transition and real estate service based in Port Orchard, Washington, founded by Jim Freeman in 2020. We help Kitsap Peninsula families move a loved one into the right care and sell the family home, serving Port Orchard, Bremerton, Silverdale, Poulsbo, Gig Harbor, Bainbridge Island and surrounding communities.

2. Information we collect

Information you give us. When you fill out a form, book a call, request a home value estimate or the free book, refer a family, or register for an event, we may collect:

• Name, email address, phone number and mailing address
• Property details, such as the address, condition and your goals for the home
• Information about your loved one's situation that you choose to share, such as the type of care being considered, timing, and family members involved
• General financial information relevant to the sale or to bridge funding, such as how care costs will be paid
• For professionals: your organization, role and the families you refer (with their permission)
• The content of calls, texts, emails and messages you send us

Information collected automatically. When you visit the Site we and our service providers may collect your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit, through cookies, pixels and similar technologies.

Information from others. We may receive information about you from a family member, a senior-care professional, attorney, financial advisor or placement advisor who refers you to us, and from public property records.

Please share only the health information needed to plan a move. We are not a healthcare provider, and we do not need medical records to help your family.

3. How we use your information

• To respond to your questions and schedule family calls and consultations
• To prepare home value estimates, plan the sale of a home, and coordinate repairs, estate sales, donations, cleaning, packing and moves
• To connect you, at your request, with care-placement advisors, elder-law attorneys, financial advisors and bridge-funding sources
• To send the free book The Essential Guide to Understanding and Funding Senior Care and related resources you request
• To manage registration and reminders for the Kitsap Provider Breakfast
• To keep the family members and advisors you authorize informed about progress
• To send newsletters, blog updates and offers, where permitted (you can opt out at any time)
• To operate, secure and improve the Site, and to comply with legal, licensing and recordkeeping requirements

4. Text messages (SMS)

If you provide your mobile number and agree to receive texts, Silver Bridge may send you messages about your inquiry, appointments, your transition or sale, and event reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase or service.

We do not sell, rent or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

5. How we share information

We do not sell your personal information. We share it only as needed to serve your family:

• Professionals you ask us to involve, such as placement advisors, elder-law attorneys, financial advisors, lenders providing bridge funds, inspectors, contractors, estate-sale companies, movers and title or escrow companies
• Family members and advisors you authorize us to keep informed
• Parties to a real estate transaction, such as buyers, buyers' agents and the multiple listing service, as needed to market and close a sale
• Service providers who host our website, CRM, scheduling, email and text messaging, and who may use the data only to provide services to us
• Legal reasons, when required by law, subpoena or licensing authorities, or to protect the rights and safety of our clients, us or others

When a professional refers a family to us, we share updates with that professional only with the family's consent.

6. Cookies, analytics and third-party services

The Site uses cookies and similar tools to remember preferences, understand how visitors use the Site and measure our marketing. We may use services such as Google Analytics, Google Maps and reviews, Facebook (Meta) tools, and Vimeo and YouTube video players, which may set their own cookies under their own privacy policies. You can block or delete cookies in your browser settings; some Site features may not work without them.

7. Your choices and rights

• Email: use the unsubscribe link in any marketing email.
• Texts: reply STOP.
• Access, correction and deletion: contact us to ask what information we hold about you, or to correct or delete it. We will honor requests as required by applicable law, including the Washington My Health My Data Act where it applies, subject to records we must keep for legal or licensing reasons.

8. Security and retention

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information for as long as needed to provide our services and to meet legal, tax and real estate recordkeeping requirements.

9. Children's privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Changes and contact

We may update this policy from time to time. The effective date above shows when it was last revised. Questions or requests can be sent to [email protected], by phone at (360) 865-0507, or by mail to 4235 SE Mile Hill Drive, Port Orchard, WA 98366.

Terms & Conditions

These Terms and Conditions ("Terms") govern your use of silverbridgeseniortransitions.com and related pages (the "Site"), operated by Silver Bridge Senior Transitions, 4235 SE Mile Hill Drive, Port Orchard, WA 98366.

1. Acceptance of these Terms

By using the Site, submitting a form, or contacting us through it, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

2. Our services

Silver Bridge provides senior transition coordination and real estate services on the Kitsap Peninsula, Washington. Transition services described on the Site, such as move planning, coordination of repairs, estate sales, donations, cleaning, packing and moving, are offered as complimentary to the sale of a loved one's home through Silver Bridge. The specific services, fees and responsibilities for any engagement are set out only in a separate written agreement, such as a listing agreement or purchase and sale agreement, which controls over anything on the Site.

Real estate brokerage services are provided by Jim Freeman, a licensed real estate broker in the State of Washington, through his designated brokerage. Statements on the Site about experience (such as "since 1974" and "600+ homes sold") and credentials (SRES® from the National Association of REALTORS®, and Mom's House Certified Senior Transition Specialist) describe Jim Freeman's background and are not a guarantee of any outcome.

3. No legal, financial, tax or medical advice

Content on the Site, in our blog, in Reflections on Senior Life and in our free book is general information only. It is not legal, financial, tax, Medicaid/VA benefits or medical advice. Silver Bridge is not a law firm, financial advisor, lender, care provider or placement agency. We can refer you to independent professionals; you are responsible for choosing them and for decisions you make based on their advice. Referrals are made as a courtesy, and Silver Bridge is not responsible for the services of third parties.

4. Home values, bridge funding and as-is cash offers

• Free home value estimates are opinions of value for marketing purposes, not appraisals.
• Bridge funding and transition loans are provided by third-party lenders, subject to their approval, terms and conditions. Nothing on the Site is an offer or commitment to lend.
• An as-is cash offer is available only in situations where we believe it serves your loved one's best interest, and is subject to property review and a written purchase agreement. Descriptions such as "fees and commissions paid by us" and "closing within weeks" apply only as stated in that written agreement.

All real estate transactions are conducted in accordance with fair housing laws. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other class protected by federal, Washington State or local law.

5. Communications and consent

By submitting your contact information, you agree that Silver Bridge may contact you by phone, email and, if you opt in, text message about your request. SMS terms: message frequency varies; message and data rates may apply; reply STOP to cancel or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of service. See our SMS privacy terms.

6. Events and free resources

The Kitsap Provider Breakfast is offered to senior-care professionals. Dates, times and host locations may change, and registration may be limited. The free book The Essential Guide to Understanding and Funding Senior Care is provided for personal, non-commercial use and while supplies last.

7. Intellectual property and acceptable use

The Site's text, graphics, logos, photos, videos and the free book are owned by or licensed to Silver Bridge and are protected by copyright and trademark law. You may view and print pages for personal, non-commercial use. You may not copy, republish or distribute Site content without written permission. You agree not to misuse the Site, submit false information, attempt unauthorized access, or interfere with its operation.

8. Testimonials and third-party links

Reviews and testimonials reflect the experiences of individual clients and are not a guarantee of similar results. The Site links to third-party sites, including Google, Facebook, LinkedIn, Vimeo and YouTube. We do not control and are not responsible for their content or privacy practices.

9. Disclaimers and limitation of liability

The Site is provided "as is" and "as available." We try to keep information accurate and current but make no warranties about its completeness or accuracy, including market data, event details and service descriptions. To the fullest extent permitted by law, Silver Bridge and Jim Freeman will not be liable for any indirect, incidental or consequential damages arising from your use of the Site. Nothing in these Terms limits liability that cannot be limited under Washington law or obligations under a signed written agreement.

10. Governing law and changes

These Terms are governed by the laws of the State of Washington. Any dispute relating to the Site will be brought in the state or federal courts located in Kitsap County, Washington. We may update these Terms at any time by posting a revised version on this page. Questions? Contact [email protected] or (360) 865-0507.